How to lbc express

What is LBC Express?

LBC Express is one of the largest and most trusted courier and remittance companies in the Philippines. Established in 1945, LBC has grown exponentially to become a household name, synonymous with reliable delivery and money transfer services. It caters to both individual and corporate clients, providing a comprehensive suite of logistics and financial solutions. LBC's extensive network spans across the Philippines and reaches over 225 countries worldwide, making it a significant player in both domestic and international markets.

Services Offered by LBC Express

LBC Express offers a diverse range of services designed to meet the varied needs of its customers:

Parcel and Cargo Delivery

This is perhaps LBC's most well-known service. They handle packages of all sizes, from small documents to large, bulky items. LBC offers various delivery options, including:

• Express Delivery: For urgent shipments that require fast transit times.
• Standard Delivery: A more economical option for non-urgent items.
• International Shipping: LBC partners with global networks to deliver packages to destinations worldwide. They offer different service levels based on speed and cost.
• Specialized Cargo: For oversized or heavy items, LBC has solutions for freight forwarding and logistics.

When sending a package, customers can choose from different box sizes and packing materials available at LBC branches. For international shipments, it's important to be aware of prohibited items and customs regulations of the destination country.

Money Remittance

LBC Express is also a prominent player in the money remittance industry. They facilitate the sending and receiving of money both domestically and internationally.

• Domestic Remittance: Allows individuals to send money to recipients anywhere in the Philippines, with funds often available for pick-up within minutes or hours.
• International Remittance: Enables Filipinos working abroad to send money back home to their families. LBC has a strong network of partners and agents in various countries to facilitate these transactions.
• Door-to-door Delivery: For both parcels and remittances, LBC often offers door-to-door delivery services, adding convenience for the sender and receiver.

Bills Payment and Other Services

Beyond delivery and remittances, LBC Express has expanded its services to include:

• Bills Payment: Customers can pay various utility bills, credit card bills, and government dues at LBC branches. This offers a convenient one-stop shop for essential transactions.
• E-loading: LBC also offers mobile phone prepaid load services.
• E-tickets: For travel and events, LBC provides ticketing services.

How to Use LBC Express Services

Using LBC Express is generally straightforward and can be done through several channels:

In-Person at an LBC Branch

1. Locate a Branch: Find the nearest LBC branch using their store locator on the website or mobile app.
2. Prepare Your Item: If sending a package, ensure it is securely packed. You can buy packing materials at the branch if needed.
3. Fill Out the Waybill: Complete the LBC waybill form with accurate sender and receiver details, including addresses and contact numbers.
4. Choose Your Service: Select the desired service (e.g., express, standard, international) and payment method.
5. Pay for the Service: Settle the shipping or remittance fee.
6. Get Your Receipt and Tracking Number: Keep your receipt, which contains your tracking number.

Online Booking

LBC offers online booking for convenience:

1. Visit the LBC Website: Go to the official LBC Express website.
2. Select 'Book Now': Choose the service you need (e.g., send a parcel, send money).
3. Fill in Details: Enter all required sender, receiver, and item information.
4. Choose Pick-up or Drop-off: You can opt for LBC to pick up the package from your location or drop it off at a branch.
5. Pay Online: Complete the payment through available online payment channels.
6. Print Waybill: Print the generated waybill and affix it to your package.

Mobile App

LBC has a mobile application that allows users to:

• Book shipments and remittances.
• Track packages in real-time.
• Locate nearby branches.
• Access customer support.
• Manage transactions and preferences.

The app provides a seamless experience for users who prefer managing their LBC transactions on the go.

Tracking Your Shipment

Once you have a tracking number (found on your receipt or online confirmation), you can track your LBC shipment through:

• LBC Website: Enter your tracking number on the 'Track & Trace' section of the LBC website.
• LBC Mobile App: Use the tracking feature within the app.

Real-time updates will show the current status and location of your package or remittance.

Tips for Using LBC Express

• Double-check Information: Ensure all sender and receiver details are accurate to avoid delivery delays or issues.
• Know Prohibited Items: Familiarize yourself with LBC's list of prohibited items for domestic and international shipments.
• Secure Packaging: Pack your items securely to prevent damage during transit. Use appropriate padding and sturdy boxes.
• Keep Your Receipt: Your receipt is essential for tracking and in case of any claims.
• Contact Customer Service: If you encounter any problems or have questions, LBC's customer service is available through various channels.

LBC Express continues to innovate and expand its services, solidifying its position as a vital logistics and financial partner for many Filipinos and businesses.