What is jira

Last updated: April 1, 2026

Quick Answer: Jira is a project management and issue tracking software developed by Atlassian that enables teams to plan, track, and manage work efficiently. It's primarily used in software development for agile project management and workflow automation.

Key Facts

Overview and Purpose

Jira is a powerful project management platform created by Atlassian Corporation in 2002. The name originally stood for "Jira Intelligent Request Administration," though it's now commonly referred to simply as Jira. The software enables teams to collaborate effectively by centralizing work tracking, issue management, and team communication in a single platform. It serves as the backbone for thousands of organizations worldwide, from startups to Fortune 500 companies.

Core Features

Jira's fundamental capabilities include issue tracking, project planning, and workflow automation. Teams create "issues" or "tickets" representing work items, bugs, features, or tasks. Each issue can be assigned priorities, due dates, and responsible team members. The software supports multiple project types: Software projects for development teams, Business projects for non-technical teams, and Service Management for IT operations. Users can customize workflows to match their exact business processes and team structures.

Agile and Kanban Support

Jira excels at supporting agile methodologies including Scrum and Kanban. Teams can create sprints, plan iterations, and visualize work through interactive boards. The Kanban board provides continuous flow visualization, while Scrum boards organize work into time-boxed sprints. Burndown charts and velocity reports help teams track progress and improve estimation accuracy over time. These features make Jira indispensable for agile-focused development teams.

Integration and Customization

One of Jira's greatest strengths is its extensibility. The platform integrates seamlessly with popular development tools including GitHub, GitLab, Bitbucket, Jenkins, Slack, and Microsoft Teams. Organizations can enhance Jira's functionality through add-ons and apps from Atlassian Marketplace. Advanced automation features allow teams to create rules that automatically assign issues, update statuses, and notify stakeholders without manual intervention.

Deployment and Pricing

Jira is available in multiple deployment options: Cloud (SaaS), Server (on-premise), and Data Center (enterprise). Cloud is the most accessible option with automatic updates and Atlassian-managed infrastructure. The pricing scales based on team size and features needed, with free tiers available for small teams and startups. Organizations can choose deployment based on security requirements, customization needs, and infrastructure preferences.

Related Questions

What is the difference between Jira and Azure DevOps?

Jira specializes in agile project management and issue tracking with extensive marketplace integrations, while Azure DevOps is Microsoft's comprehensive development platform. Jira is often preferred by development teams for detailed agile workflows, while Azure DevOps integrates better with Microsoft ecosystems.

Is Jira free to use?

Jira offers a free tier for small teams and open-source projects with up to 10 users. Paid plans start at relatively affordable rates and scale with team size and additional features needed.

What are Jira issues and epics?

Issues are individual work items (bugs, features, tasks), while epics are large bodies of work encompassing multiple related issues. Epics help organize and track large features or initiatives across sprints and teams.

Sources

  1. Wikipedia - Jira Software CC-BY-SA-4.0
  2. Atlassian - Jira Official Site Proprietary